


Don’t get misty, get secure this summertime: WordPress embraces SSL
If you’re going to have a broken record, you might as well choose me, accompanied by Sarah Vaughan, as we sing WordPress Embraces SSL over and over again. Yes, I have made a bit of noise this year on the topic of getting your website made available over a secure...
Customer Service in the Age of Online Retail
Isn’t it surprising and interesting that an online store can be more helpful than a real person, and that while consumers don’t hesitate to do research online, retailers don’t seem to empower or encourage their staff to do the same?

Improve every page of your website with these 2 words
There are two words that can improve every single page of your website. Every. Page. No matter your industry. No matter how many (or how few) pages you have. Every page, even every blog, will be better with them. These two words are the most magic words your website...