There must be something in the air at the moment because I’m having a number clients travelling all over the world.
But what can they do about their online shops if they don’t plan to be logging in during their travels?
One of the simplest solutions is to put up a store-wide notice to keep your customers in the picture, while still scooping up a few sales.
It only takes a few clicks; here’s how.
The wisdom of Woocommerce
It’s wonderful that ecommerce stores can run 24 hours a day, however, that doesn’t mean you can.
When you’re running a shop by yourself, you can typically manage a store through the day, at evenings, in all the gaps that life affords.
But when you go on holidays, you’re faced with a decision to make: do I shut the store, manage it while ‘holidaying’ or get someone else to manage it for me?
None of these are appealing to many of my clients so a fourth option is to let your customers know you’re away.
If you’re lucky enough to be using Woocommerce as your ecommerce WordPress plugin, then they’ve anticipated this need and built a simple process right into the first page of shop settings.
Setting up your store-wide notice in Woocommerce
A store-wide notice letting people know they can still order from you BUT that you’ll be late in processing orders, is all most shoppers need to proceed with confidence.
To set up your store notice:
- Log in to your WordPress website
- Go to Woocommerce > Settings
- On the first page scroll down to Store Notice and tick Enable site-wide store notice text
- A new line appears called Store Notice Text
- Enter your message in the box, eg, I am away until October 1, 2015. Please still order and pay with confidence. Orders will start shipping from October 6, or similar
- Click Save Changes
You will then see that notice at the top of every page on your website. To turn it off, repeat the steps and untick the Store Notice box.